Information for money advisers

CCA and money advisers – working together on behalf of customers experiencing financial difficultiy

Unrivalled standards

The Association has around 420 member businesses which range from large public limited companies to small firms. All of these have been assessed to ensure that their conduct and competence meets the CCA’s high standards and they all have to comply with our Constitution and Code of Practice. 

Our Code of Practice and Constitution also includes a process for dealing with customer complaints.  Find out more by clicking on the link to the right of this page.

Code of Practice and Constitution

It is continuously updated and sets out the standards of business practice for members of the CCA

Find out more

CCA News

CCA News - January 2015 cover

Our quarterly magazine, CCA News, keeps our members up to date with all the latest news and issues affecting the home credit industry.

Download CCA News